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Emergency Care

When seconds matter, our ER is fast

At Henrico Doctors' Hospital in Richmond, our fast, friendly emergency room provides the highest quality care for visitors of all ages. Our 24/7 commitment to care ensures that patients will be seen quickly by our board-certified emergency medicine physicians.

How fast? The average ER wait time is less than 10 minutes, well below the national average.

Our expert ER team assesses each patient upon arrival, meaning there is virtually no wait time for potentially life-threatening conditions, such as chest pain, stroke or stomach pain.

Henrico Doctors' Hospital emergency room fast facts:

  • 24 dedicated beds
  • Board-certified emergency medicine physicians on-site 24/7
  • Immediate bedding, allowing patients to be taken quickly to a treatment room
  • Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Trauma Nursing Core Course (TNCC) certified staff
  • Electronic ICU services (remote monitoring)
  • Joint Commission Certified Primary Stroke Center
  • Joint Commission Accredited Emergency Chest Pain Center
  • Cardiac catheterization lab
  • 64-slice CT scanner
  • Digital x-ray and ultrasound
  • Access to a full complement of disease-specific specialists on-site
  • Helipad access for the most serious emergencies and transfers
  • Five-Start Recipient for Treatment of Stroke for 14 years in a Row (2004-2017)

When it comes to quality emergency care, look no further than our emergency room in Richmond.

If you believe you or a loved one are experiencing a medical emergency that could be life-threatening, do not try to drive to the closest ER. Call 911 for transportation to the nearest emergency room and medical evaluation..

Pediatric emergency care

When your child needs emergency care, trust the experts at Henrico Doctors' Hospital. Our pediatric emergency room is designed to care for children with little to no waiting and a dedicated team of board-certified pediatric emergency doctors who are specially trained to care for child-sized emergencies. Plus, your child will have direct access to our onsite pediatricians and pediatric specialists.

The ER can be a scary place for kids. As a parent, you don’t just want expert care for your child when they aren’t feeling well, you also want comforting bedside manners. That’s why we strive to give you peace of mind that your little one receives the best possible care in a comfortable, kid-friendly environment.

Henrico Doctors' Hospital pediatric emergency room fast facts:

  • Five dedicated pediatric private rooms
  • Board-certified pediatric emergency medicine physicians on-site
  • Immediate bedding, allowing patients to be taken quickly to a treatment room
  • Use of the Artemis Broselow pediatric accurate dosing system
  • Nursing team specially trained in pediatric medicine
  • Board-certified neonatologists on-site 24/7
  • Level III Neonatal Intensive Care Unit (NICU)

Trauma care

Henrico Doctors' Hospital is applying for level II trauma center designation to better serve our community and our patients. In Virginia, the trauma designation process is voluntary and intended to identify the superior capability available at Henrico Doctors’ Hospital. Trauma center standards are based upon the American College of Surgeons’ and the American College of Emergency Physicians’ national standards.

Level II trauma centers provide definitive trauma care for patients 15 years and older with immediate assessment, resuscitation, stabilization and emergency surgery. Level II centers also assume responsibility for education and system leadership within their region.